Your Supplier and Contractual Partner
You can contact our Customer Service with respect to any queries, complaints and objections:
Monday to Friday from 12.00 noon to 6.00 p.m.
The following terms & conditions apply to all orders placed with ‘Viva! Vintage’ at vivavintage.shop.
By placing an order, you automatically agree to the terms and conditions set out below. Therefore, please make sure you have read and understood the following carefully before placing your order.
Dutch VAT is included in all prices. Prices do not include delivery charges, and orders may be subjected to local taxes and import duties at the costumers own expense.
Your order will be dispatched within 1-3 working days after it has been placed, and full payments has been made. In the unfortunate event that an item is unavailable, we will contact you shortly by e-mail, and you will be given the option of cancelling your order. Viva! Vintage cannot be held liable for any delays concerning local costumes or shipping company. Due to the Corona Virus Crisis, it might take longer to ship your order. We will reach out to you via e-mail, in case we are not able to ship your order within 3 working days.
Viva! Vintage makes reservation for sold-out items, typographical errors, price, tax and VAT changes. No claim can be made against Viva! Vintage regarding such errors and changes. The order is not complete, and the purchase agreement is not final and binding, until you have received an order confirmation from us by email.
All sales are final and cannot be returned. Fairly noticeable flaws will be mentioned, but keep in mind that all pieces are preloved, so signs of wearing might be visible. If a problem occurs after or during the sale, please reach out to us via e-mail.
In order to place orders on vivavintage.shop you have to register yourself with the following personal information:
– E-mail address
We record your personal information only for the purpose of delivering goods to you. Information provided to Viva! Vintage is not transmitted or sold in any way to third parties, and Viva! Vintage does not record any sensitive personal information.
Viva! Vintage cannot be held responsible for any delay or failure to comply with our obligations under these Terms & Conditions if the delay or failure arises from any cause which is beyond our reasonable control.